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FAQs

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Q. I am not a UK or Irish based business, can I still join?
A. Yes you can.

Q. If I fill apply to sell online (also known as VIP membership) with teyboutique.com, am I obligated to join?
A. Not at all; applying to sell with us, gives us the opportunity to learn more about your business & goals.  Teyboutique.com will take a closer look at your products & decide if a partnership is possible, while also providing you with the appropriate information about working with us.

Q. What is VIP Membership?
A. VIP membership is for handpicked partners only.  You must apply for membership first, using the button below.  After which, your products must pass the eligibility test before Teyboutique can offer you exclusive VIP Membership, of The Early Years Boutique, where you can sell online on our marketplace @ www.teyboutique.com

Q. Do I need professional images of my products in order to be accepted?
A. No professional images are not necessary.    
Please bear in mind, however, that we find clear, well lit photography will help maximise sales for our Partners. In our experience, lifestyle images work best.


Q. What happens after I apply?
A. One of our team will get back to you within 1 - 2 working weeks. If you are successful and we feel that you have a product or collection of products that are a 'fit' for our marketplace and sales will fly, we will send you your 'offer of acceptance', plus the special online sign up link, which is valid for 7 days. If you register within 7 days, a special discount may be offered to you. 
After 7 days, you will need to reapply.  The reason being, we launch new products everyday. Each new product must be somewhat different to what we have already.   

Q. What happens after I sign up?
A. You will receive a Welcome email that includes your Welcome pack with the next steps to take. After which, you send us back 'Section 1' & The Early Years Boutique will email you your new login details, to start setting up your store.

Q. Will my product sell and will I make a return on my investment?
A. We only accept new products that we feel will sell well in our marketplace. If your application is successful, we fully expect you to make a return on your investment.  We are so confident, that Teyboutique provides with with complimentary branded stickers & stationary to get you started on your first 40 orders.  

Q. Would I decide which products go on the site?
A. Yes, it's a partnership, therefore we will work together and both decide.

Q. Is there a limit to the products I can list?
A. No, there are no limited to the products you can list.

Q. How does the order process work?
A. We take the order via our website and send you the order details. You ship the order and get paid. Please consult your Welcome email for more information.

 

Q. When do I get paid?
A. Invoices are paid bi monthly. The Early Years Boutique will supply a simple template. You simply record your orders and we do the rest. 
Q. What sort of turn around time would be expected for personalised products?
A. This will be up to each seller to decide. ideally the quicker the better, however at busier times, we understand that some sellers may need between 2 - 3 weeks. Some products, such as keepsakes made from baby's old clothing can take up to 12 weeks.


Q. Would there be a stock level on the listing?
A. This is up to you. You choose whether or not to set stock levels.


Q. If I get too busy, can close my order books?
A.Yes. If you cannot manage orders and you need a break, this is possible.


Q. How do I add my products?
A. You can add new products anytime you like, via your seller's area. 


Q. What payment method can I use to register?
A. You can use any major debit or credit card to register.


Q. Why is there a joining fee?

A. We charge a joining fee for full TEYBOUTIQUE membership.  Not only do you get your own webstore, your business will benefit from our expert marketing, brand expertise and business coaching. The Early Years Boutique do things differently from any other marketplace that exists online. Our brand, marketing and digital marketing knowledge and experience will help you move your business to the next level, by providing mentoring help and advice. A 2nd pair of eyes may unveil many pitfalls in your brand, product / strategy that you didn't know existed.

Q. Is there a commission per sale?
A. Yes, we apply from 15% commission on each sale.  You get to decide your own rate.


Q. Are there any other fees?
A. There are no yearly Contracts / Admin Fees / Listing Fees or Annual Fees


Q. Can I cancel?
A. YES. You can cancel at any time (see seller's terms).


Q. What are 'Product Promotions' and when can I get involved?
A. Throughout the year, your business will be invited to join in on amazing product promotions with our hi profile selling partners. This is an amazing opportunity for you to sell more products and increase your brand exposure. This exciting business growth opportunities are available to you at all times.


Q. When can I receive 121 Business Coaching?
A. This exciting business growth opportunity is available to you at all times, provided you work with us in partnership and keep in contact.


Q. What are the high profile campaigns?
A. Once you have paid for your plan in full, you will have endless opportunities to sell your products in our hi profile campaigns. In the past, these have proved very successful for our sellers. 


Q. Can I also sell on Facebook & other platforms?
A. Yes, you are weclome to sell on other platforms


Q. What does working in partnership mean?
A. The Early Years Boutique will market your webstore & your products.  It is also important for you to promote your shop also, avail of any opportunities that arise and keep in regular contact with The Early Years Boutique.
 You will benefit from: 
 * Social shout outs on Twitter, Facebook & Instagram
 * Blog & newsletter shout outs 
 * Customer review shout outs 

Q. Will there be a 'cap' on the number of people selling similar items?
A. Eventually there would be a cap yes, at the moment, as we want to expand our range significantly to include a massive variety & choice for our customers, to allow us to become a global market leader in the baby gifts industry, while also supplying gifts and products for the family and extended family. 


Q. Where do we put the 'A Gift from TEYBoutique' branded logo?
A. On the outer packaging. 


Q. Do the stickers need to be a certain size?
A. No, however, the customer needs to be able to read the writing on the stickers.


Q. I'm not sure if my product images are good enough, what should I do?
A. Simply send the images, along with your completed 'Tell us about you & your business' document to orders@teyboutique.com, where we can provide advise.  

Q. Do I have to pay an annual membership or listing fee?
A. No, we have a one-off joining fee to sell with us, and there are no charges to list products or annual membership fees.  We provide all the marketing for free. If you have been offered a payment plan, you can pay the joining fee monthly for an agreed number of months.  You can also cancel at anytime.  Once your payment plan has been paid in full, there are no further hidden fees and your membership lasts a lifetime. 

Q. How does the homepage adverting work?
A. The Early Years Boutique receives 1,000,000 page views a month, 25% of this traffic via our homepage, we'll feature your store on our homepage to increase customer flow, traffic and conversions to your webstore. 

Q. How long does it take to get up and running?
A. After registration, you will received the welcome pack by email with the next steps to take, you can add products anytime you like. Rachel is responsible for approving all products, fixing up any issues with listings e.g. spelling mistakes, adding variants and personalised boxes for you if needed, adding your product to the relevant collection and so on 🙂 and normally approves products within 1 to 2 days. 

Q. How do I add products to my store?
A. Please consult you welcome email for more information as it will include a user guide. 

Q. How long does it take for a response to my email?
A. Our normal business days are Monday to Friday.  We aim to respond to all emails quickly, within 1 - 2 working days.

Q. I would like my products added to a particular collection(s), what do I do?
A. Simply email us to orders@teyboutique.com and we will add for you.